Knowledge Base Articles

Learn Your
Sales CRM

Train Smarter, Support Faster—Your Knowledge Hub Starts Here Brilliance CRM's KB & Training Documentation module empowers your team and customers with searchable articles, how-to guides, and real-world solutions—all in one centralized support portal.

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Knowledgebase Articles

Whether you're onboarding staff or helping customers solve problems, the KB module keeps your knowledge organized and accessible. Publish step-by-step tutorials, embed videos, and categorize articles by module or topic. Users can search by keyword, filter by category, and access documentation tailored to their role or needs. With built-in analytics, you'll know which articles are helping—and where to improve. It's support that scales with your business.

Choose from the Knowledge Base category to view the available articles.

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