About Brilliance One
100% US-Based. Veteran-Owned. Mission-Driven. Brilliance One is proudly owned and operated by U.S. military veterans. Our mission is simple: deliver powerful, affordable CRM solutions that help American businesses grow, compete, and succeed. With a strong commitment to service, integrity, and innovation, we build tools that put your business in control—without breaking the budget.
Our mission at Brilliance One is to empower small and medium-sized businesses with a robust, all-in-one platform that integrates marketing, sales, accounting, and customer management tools. We are dedicated to providing an intuitive, secure, and customizable system that streamlines operations, enhances relationships, and fuels sustainable growth. By combining deep industry experience with a commitment to innovation, we deliver unmatched value and ongoing support to every client.
Our vision is to be the world's most trusted light ERP and CRM platform for small and medium-sized businesses known for innovation, simplicity, and security. We strive to be the driving force behind our clients' success, enabling them to achieve more with integrated, scalable tools that evolve with their needs. As a veteran-owned company, we embody strength, intelligence, and resilience, setting new standards for excellence in business management technology.
Brilliance One is transforming how businesses operate—bringing together a full suite of modules built to support growth, efficiency, and success. Founded and operated by a team with deep cross-industry experience, we offer an all-in-one system that's as smart as it is strong.
We don't aim to be the best at just one thing. We strive to be exceptionally capable at everything you need. Guided by the philosophy of "Jack of all trades, master of none, but oftentimes better than master of one," Brilliance One unifies vital business functions—sales, marketing, scheduling, communication, finance, HR, and more—into one adaptable platform. That means fewer tools, fewer headaches, and a clearer path to growth.
Our commitment to continuous innovation and customer success makes Brilliance One the trusted choice for businesses that want real power without the complexity.
Brilliance One is purpose-built for small and medium-sized businesses—especially digital marketing teams, our original roots. With everything under one roof, your staff stays informed and effective, whether they joined yesterday or have been with you for years. From lead generation to customer service, Brilliance One delivers smart, scalable solutions that empower growth and eliminate chaos.
Brilliance One keeps your business lean, powerful, and ready for whatever comes next—no fluff, no patchwork software, just smart tools that work.
The leadership behind Brilliance One is forged in the discipline and dedication of U.S. military service. Our team is proudly composed of veterans and military spouses—individuals who bring a unique blend of resilience, strategic thinking, and mission-driven focus to everything we do.
The values instilled through military experience—integrity, accountability, and adaptive leadership—form the backbone of our company culture. With Brilliance One, you're not just getting powerful software; you're gaining a partner committed to your business success, driven by a team that understands the meaning of service and what it takes to lead with purpose.
Jordan is the driving force behind Brilliance One, ensuring every partnership runs smoothly and every client receives exceptional support. With a background in the U.S. Marine Corps, he brings precision, discipline, and operational excellence to every facet of the organization. His leadership style reflects the same commitment and integrity he carried in service — structured, strategic, and relentlessly mission-focused.
A graduate of the University of Alabama in Huntsville (December 2025), Jordan has combined his studies in rocket science with a deep curiosity for how systems and businesses operate. He continues to explore the inner workings of business administration, CRM, and ERP ecosystems, applying that knowledge to build processes that are both efficient and scalable.
Jordan's balance of technical insight and business acumen keeps Brilliance One advancing toward its vision of helping organizations perform at their best through innovation, clarity, and accountability. His hands-on approach ensures every client partnership is not just managed but maximized for long-term success.
John is the architect behind the Brilliance One platform. A U.S. Army veteran and software engineer with over 25 years in systems design, he leads innovation, infrastructure, and product strategy. His work ensures Brilliance One stays at the cutting edge of compliance, performance, and security for modern enterprises.
From his early days working on the Internet (since 1995) to building scalable platforms and guiding digital transformation, John has blended deep technical expertise with strategic vision. Raised in Valparaiso and Chesterton, Indiana, his drive stems from service, discipline, and enduring curiosity about how systems—both human and technical—interact.
Under his leadership, Brilliance One brings a military-grade mindset to everyday business challenges: resilience, structure, clarity of mission, and speed of execution. John believes that modern enterprises must operate like missions where reliability, agility, and security aren't optional, but foundational.
When he's not architecting platforms, John supports his community, mentors emerging technologists, and draws on his veteran roots to lead with purpose and integrity. His vision is to make Brilliance One not just a product, but a trusted partner that elevates how organizations handle complex compliance and performance demands in a fast-moving world.
With over thirty years of accounting expertise, Tisha Feasel brings precision, integrity, and stability to the financial foundation of Brilliance One. Her experience spans corporate, nonprofit, and entrepreneurial sectors providing a unique perspective on sustainable growth and fiscal responsibility.
Holding a degree in Accounting, Tisha has spent her career transforming numbers into strategic insights that drive long-term success. Her meticulous attention to detail and commitment to transparency ensure that every decision at Brilliance One is built on clarity and trust.
Known for her steady leadership and practical wisdom, Tisha oversees all financial operations, compliance, and forecasting, enabling the company to innovate confidently while maintaining fiscal discipline. Her approach blends traditional accounting principles with a forward-thinking vision the same balance that keeps Brilliance One strong, stable, and ready for what's next.
