Mission Statement
Our mission at Brilliance CRM is to empower small and medium-sized businesses with a robust, all-in-one platform that integrates comprehensive marketing, sales, and customer service tools. We are dedicated to providing an intuitive, secure, and customizable CRM solution that fosters growth, streamlines operations, and enhances customer relationships. By leveraging our extensive industry experience and commitment to excellence, we aim to deliver unparalleled value and support to our clients.
Vision Statement
Our vision is to become the leading CRM solution for small and medium-sized businesses globally, recognized for our innovative approach, user-centric design, and unwavering commitment to security and affordability. We strive to be the catalyst for business success, enabling our clients to achieve their goals through efficient, scalable, and integrated tools that adapt to their evolving needs. As a veteran-owned company, we embody the principles of strength, intelligence, and resilience, driving continuous improvement and setting new standards in the CRM industry.
Brilliance, Brains, and Brawn: An Intelligent Yet Powerful Tool
Brilliance CRM is revolutionizing the way businesses operate with its comprehensive suite of modules designed to empower growth and success. Founded and operated by a team with extensive experience across various industries, Brilliance CRM offers an intelligent yet powerful tool for businesses of all sizes.
This headline reflects the ethos of Brilliance CRM as an innovative solution that combines intelligence, functionality, and reliability. With a commitment to customer-centricity and continuous improvement, Brilliance CRM is poised to become the go-to choice for businesses seeking to streamline their operations and drive success.
Our approach to Brilliance CRM aligns with the ethos of "Jack of all trades, master of none, though oftentimes better than master of one." While our system may not excel in one specific aspect, it serves as a comprehensive solution—a single platform that addresses multiple business needs. This versatility empowers businesses to streamline their operations without the hassle of juggling multiple tools and services.
Brilliance CRM is an all-in-one platform designed specifically for small/medium-sized businesses and Digital Marketing companies (as that's our original roots). It encapsulates various marketing needs in a single place for your employees to be effective and on the same level of knowledge whether they've just begun with the organization or have been with your business for years. Key features include Lead/Account Management, Communications, and Customer Service with service-level agreements, making it a powerful tool for businesses. Security is at the forefront of everything within Brilliance CRM, yet it is hidden from your users and customers so they can get work done. Here are some key features of Brilliance CRM:
- Lead Generation: Brilliance CRM helps you capture leads using landing pages, surveys, and forms. You can create high-performing landing pages and funnels with their intuitive page builder with the ability to do A/B testing.
- Marketing Automation: After capturing leads, Brilliance CRM allows you to nurture them into customers. You can automate follow-up campaigns through multiple channels, SMS/MMS and emails.
- Sales Funnel Builder: Create full websites and captivating landing pages within the platform. The drag-and-drop interface makes it easy to design and customize your pages. You can integrate all of the forms into your current website to use your previous investments.
- Customer Relationship Management (CRM): Use built-in tools to manage client interactions, track analytics, and collect payments. This will keep tools. Keep all your marketing and sales tools in one place, streamlining your delivery process.
Brilliance CRM offers the best pricing options of any Customer Relationship Management system. You start with the core foundation of Leads, Accounts, Communications, Security, Tools, and the ability for an unlimited number of users, vendors, and customers to access your system. It's what every business needs with none of the fluff. From there, you can add any module you need to continue being efficient.
Management Team
Brilliance CRM consists of individuals who have served in the United States Military or are spouses of soldiers who have served. We believe that the leadership the military has provided us allows us to help lead your business to success.
Jordan Feasel
Chief Executive Officer / FounderOur leader and coordinator, Jordan, ensures everything runs efficiently. He aligns all new business partnerships within the Brilliance CRM system. Jordan served his country as a U.S. Marine.
John Marx
CTO / FounderOur resident "Code Ninja" and lead software developer for Brilliance CRM. John served in the U.S. Army.