Brilliance Customer Relationship Management (CRM)

An exciting aspect of what makes Brilliance CRM brilliant is that you do not pay for user licensing. Whether you have one user or hundreds, your monthly subscription costs the same. We include this pricing in industry-specific modules as well. For example, Chamber of Commerce software typically will charge for administrators and each member. As such, one price to rule them all! We don't believe that is fair or the way America was built.

As a marketing company emphasizing custom software development, the thought of a product that doesn't require us was a fun discussion. By eliminating the need for your business to hire developers, we can help you keep your costs down. You always will have a developer at your beck and call. Part of your monthly subscription includes all updates and new features added to your industry-specific modules and the core modules you're using.

When you add new leads and customers, you want to be able to reach out to them the way they want. By focusing communication through text (picture or just text), voice, or email, you can reach your customer where they are and where they prefer. Meeting their needs shows them how important they are to you.

One of the main areas we heard was that businesses wanted to share files with customers and employees without buying another program that became more expensive over time. They stated they wanted something easy to use that didn't require any learning or take up people's valuable time.

Software should work for you and not fight you every step of the way. We give you control over almost everything -- more than any other system we have ever used. We built Brilliance CRM on all the latest internet technologies, and you have control of everything. You can hide any branding, change any color, etc. This is the software you've been waiting for!

Security is the first and last thing we think about for every decision we make with Brilliance CRM. We have done our best to make everything secure. In every location we could, we added double-checks to eliminate malicious intent. We comply with all the latest standards for storing and encrypting data. Information is backed up daily off-site, in a secure location with additional encryption.

We give you a complete solution. Whether through an Agency Partner or directly with us, you receive comprehensive customer support, daily backups, updates, and system monitoring. We want you to focus on your business and make it grow. You may be sitting behind a screen working, but you're working. It would be best if you didn't worry about maintaining your software.

We are constantly looking for ways to be more cost-effective. We lock your monthly subscription price so it will stay the same, even if we raise the rates. The monthly subscription price you signed up for always stays the same. This allows us to keep our software affordable. This is our way of saying "thank you" for being an awesome customer.