Increase Your Restaurant
Returning Customers.

Why Your Service Based Business Needs Brilliance One

One System That Works the Way You Do.

Brilliance One isn't just another CRM or Light ERP system; it's your team's command center. From service requests to vendor management, billing, communication, and compliance. Everything connects in one place with the goal of brining customers into the door.

• Communications (Email Marketing): Turn first-time visitors into loyal guests with personalized email campaigns that feel human, not automated. Brilliance One's Email Marketing Module lets you design beautiful, branded messages, segment audiences by visit history or order type, and trigger campaigns based on guest behavior like "thank-you" emails, special offers, or birthday rewards. Track open rates and conversions directly in your dashboard to see what's driving real results.
• Communications (Text Marketing): Reach guests where they actually look; their phones. The Text Marketing Module delivers personalized SMS or MMS messages for promotions, reservation reminders, delivery updates, and loyalty offers. Schedule messages in bulk or trigger them automatically when a guest checks in, places an order, or hasn't visited in a while. With built-in compliance and unsubscribe management, your outreach stays professional and effective.
• QR Codes (Short Codes): Simplify how customers engage with your restaurant, cafe, or food truck. Brilliance One's QR Code & Short Code tools let you create unique digital entry points for menus, reviews, loyalty sign-ups, or mobile orders with no app required. Guests can scan, tap, or text a short code to instantly connect, while you track interactions and conversions right from your CRM dashboard. Smart, simple, and built for modern hospitality.
• Reputation Management: Your reputation is your restaurant's lifeline. With Brilliance One's Reputation Management Module, you can automatically request feedback after each visit, monitor online reviews across platforms, and respond in one place. Identify happy customers for review requests and resolve issues before they go public. Turn satisfied guests into vocal advocates and keep your local rankings and keep your tables full.