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Communications Module

Reach Everyone, Everywhere—With No Limits

Brilliance One's Communications module empowers businesses to connect through email, SMS, and MMS - whether you're sending newsletters, promotions, or real-time updates. Perfect for restaurants, food trucks, and event-driven businesses, you can market entirely by text to keep your audience engaged and informed.

Segment your audience by lists, roles, or behavior - customers, users, vendors, employees, or subscribers - and send targeted messages with full analytics, delivery tracking, and customizable templates. With unlimited contacts, messages, and campaigns, you'll never hit a ceiling. Use shortcodes, QR codes, and automation to drive engagement and streamline outreach.

Key Features

• Email, SMS, and MMS All in One Place: Send any kind of message from a quick text to a detailed email or photo message all from one connected dashboard. Your customers receive it the way they prefer.
• Keyword & Short Code Support: Use easy-to-remember keywords (short codes) for marketing campaigns, event sign-ups, or support requests. Customers can text a single word and instantly get what they need.
• Unlimited Groups and Subscribers: Organize your contacts your way. Create unlimited subscriber lists for newsletters, clients, staff, or promotions no limits, no extra fees.
• Seamless Unsubscribe Options: Every message you send includes simple unsubscribe tools to keep you compliant and customer-friendly. Transparency built right in.
• Fully Integrated with Every Module: Messages connect directly with your CRM, Leads, Projects, and more. You'll always know who received what and when.
• Multiple SMTP Gateways: Send through as many gateways as you want. Easily manage different brands, departments, or sending domains from one secure system.
• Intelligent Tracking: See delivery reports, open rates, and response details at a glance. Understand what's working and make data-driven improvements.
• Fast, Reliable Delivery: Built to handle volume without delay. Whether it's one message or one thousand, Brilliance One delivers with enterprise-level performance.
• Personalization Without the Effort: Dynamic message variables automatically fill in customer names, account info, or custom data giving every message a human touch.
• Beautifully Simple Interface: Designed with clarity and ease in mind. Sending professional messages feels effortless even for non-technical users.