How to Use the Session Information Log

Introduction

The Session Information module in Brilliance CRM provides a full audit trail of every user session. It shows who logged in, when, from where, what modules they accessed, and what actions they performed.

This feature is crucial for system monitoring, security auditing, compliance, and troubleshooting. Each session record includes three sub-tabs: General, Location, and Logs—giving you full visibility into session details.

How to Get Here

1. From the left-hand Main Menu, click Security.
2. Click Session Information to open the session log grid.

Understanding the Session Log Screen

Each row in the grid represents a session and displays:

• Group: User’s permission level (Admin, Employee, Vendor, etc.)
• Last Module: The last section the user visited.
• Browser & Language: User’s browser and interface language.
• IP Address: Where the session originated.
• TFA: Whether two-factor authentication is enabled.
• Active: If the session is still active.
• Last Login / Created: Timestamps of login and session creation.

Use the Search bar or Filter dropdown to find specific sessions. Click the Export to Excel icon to download all session data.

Clicking a row opens detailed information across three sub-tabs:

General

Shows core session metadata and user details:

• Session ID, User Identifier, Email Address, Account Code/Name
• Last Module, Theme, Portal Layout, Language
• Login Timestamps, Expiration, and Modified Dates
• User Active / Log User Out toggles for real-time admin control

Location

Displays IP-based location and network data:

• IP Address, City, State, Country, Postal Code
• Latitude / Longitude, Time Zone Offset
• Domain / ASN / CIDR info for identifying the user’s network or ISP

Logs

Filters the full activity log to show only the actions taken during this session:

• Category Name: The type of action (e.g., Login, Email Sent)
• Payload: Field-level details of the action
• IP Address and Timestamp
• Exportable to Excel for documentation or investigation

Use Cases

• Monitor user access behavior and system usage
• Investigate suspicious activity or login patterns
• Verify session security and TFA enforcement
• Support internal audits or compliance requirements

Expected Result

You can fully track and analyze every session in the system—who did what, when, where, and how—ensuring visibility, accountability, and security throughout your CRM environment.